Pen and paper picking
Pickers worked from printed lists, one order at a time. As demand rose, that pace couldn't stretch, and orders backed up.
Care of Carl is a premium menswear retailer near Borås, selling across the EU online and through stores in five countries. Picking used to run on printed paper lists, and every transaction was double-checked by hand. On Bitlog WMS, the team scans, batch-picks, and moves faster, with 40% higher operational efficiency and 25% lower staffing costs.
Magnus Olsson, Head of Logistics
Adam Söderkvist, Warehouse Manager
“Before implementing Bitlog, our picking process was very manual. We relied on pen and paper.”
Care of Carl is an online menswear retailer built on quality, style, and personal service. From its headquarters and warehouse just outside Borås, it ships to customers across the EU and runs physical stores in Sweden, Norway, Denmark, Finland, and Germany.
As order volume climbed, the operation that got the business here, an ERP with an e-commerce module and picking off printed lists, started to strain. The warehouse needed to run faster without adding proportional headcount.
Pictured: Magnus Olsson, Head of Logistics, inside Care of Carl's Borås warehouse.
The old setup worked until volume grew. Then the manual steps started costing real time.
Pickers worked from printed lists, one order at a time. As demand rose, that pace couldn't stretch, and orders backed up.
Without barcodes, every transaction was verified by hand. Accuracy depended on people catching mistakes instead of the system preventing them.
Onboarding new staff took time, and not everyone could pick reliably. At busy moments, the warehouse couldn't easily borrow help from elsewhere.
Care of Carl assessed what it actually needed: a warehouse system straightforward enough that anyone could pick, fast enough to implement without disrupting the business, and accurate enough to end the constant double-checking. Bitlog WMS fit the operation without forcing it to change how it worked.
The draw was ease of use as much as capability. A system the whole team could learn quickly meant the warehouse stopped depending on a handful of trained pickers. Scanning replaced manual verification, so accuracy came from the system, not from second-guessing.
"I highly recommend Bitlog for its quick implementation time, ease of understanding for staff, and for businesses like ours with fairly straightforward workflows, it is an extremely beneficial system to implement."
Magnus Olsson, Head of Logistics, Care of Carl
Care of Carl runs Bitlog WMS, with tablets and handheld scanners on the floor.
Pickers handle several orders in one round instead of one at a time, which lifts pace when volume spikes.
Learn moreScanning the garment confirms the right item on the spot, so picking no longer needs a manual second check.
Learn moreReturns are scanned back in by barcode, keeping sizes and product mix exact through the reverse flow.
Learn moreThe team monitors the warehouse as it runs and reviews history to plan staffing and spot bottlenecks.
Learn more“Today, we can just scan the barcode on the garment, providing us with a highly efficient picking process. There is no need for double-checking, as simply scanning the item will prompt Bitlog to indicate if it's correct or not.”
In menswear, returns are where accuracy quietly makes or breaks the operation. A medium sent back as a large, or the wrong item logged into stock, and the next customer order is wrong before it's even picked.
Care of Carl's old process leaned on people to double-check every return by hand. Now the garment is scanned back in, and Bitlog confirms the exact size and product against the order.
The reverse flow stays as precise as the outbound one, with size and product mix-ups down to almost nothing, and the team doesn't burn time re-verifying what the scan already confirmed.
“When we have a lot to do in the warehouse and can't keep up, the office steps in to help with picking, for example. We were limited before when it was manual. Not everyone could handle it. With Bitlog, it's a breeze.”
The efficiency gains show up in four numbers, but they land where it counts: in how the warehouse runs every day.
Batch picking and barcode scanning replaced one-at-a-time paper picking, so the same team moves more orders in the same day.
Because anyone can pick with minimal training, the warehouse borrows help from the office at busy moments instead of over-staffing for the peak.
One warehouse near Borås supplies e-commerce and stores across Sweden, Norway, Denmark, Finland, and Germany.
The operation ships across the EU from a single, scannable, real-time warehouse.
Care of Carl moved its menswear warehouse from pen-and-paper picking to a fully scanned, barcode-driven operation on Bitlog WMS, and lifted operational efficiency by 40% while cutting staffing costs 25%.
The biggest change is who can do the work: because the system is simple enough to learn fast, picking is no longer limited to a few trained people, and office staff can step in when volume spikes.
Barcode scanning removed the constant double-checking, so accuracy comes from the system and returns stay precise down to the exact size.
With real-time and historical data, the team plans staffing and spots bottlenecks instead of reacting to them.
For a growing e-commerce retailer shipping across the EU, that's a warehouse that scales with demand rather than against it.
40% higher efficiency from batch picking and scanning, so throughput grew without proportional headcount.
Simple enough that office staff help out at peak, which is how staffing costs came down 25%.
Scanning confirms every item and every return, so double-checking is gone and errors are negligible.
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