Customer story • warehouse efficiency

How Care of Carl lifted warehouse efficiency 40% on Bitlog WMS

Care of Carl is a premium menswear retailer near Borås, selling across the EU online and through stores in five countries. Picking used to run on printed paper lists, and every transaction was double-checked by hand. On Bitlog WMS, the team scans, batch-picks, and moves faster, with 40% higher operational efficiency and 25% lower staffing costs.

care of carl bitlog wms warehouse efficiency
+40%
operational efficiency
25%
lower staffing cost
5
countries with physical stores
EU-wide
e-commerce delivery
Video

Care of Carl describe running their warehouse on Bitlog WMS

Magnus Olsson, Head of Logistics
Adam Söderkvist, Warehouse Manager

“Before implementing Bitlog, our picking process was very manual. We relied on pen and paper.”

Magnus Olsson
Magnus Olsson Head of Logistics, Care of Carl
About Care of Carl

As Care of Carl grew and the pen a paper-based warehouse couldn't keep pace

Care of Carl is an online menswear retailer built on quality, style, and personal service. From its headquarters and warehouse just outside Borås, it ships to customers across the EU and runs physical stores in Sweden, Norway, Denmark, Finland, and Germany.

As order volume climbed, the operation that got the business here, an ERP with an e-commerce module and picking off printed lists, started to strain. The warehouse needed to run faster without adding proportional headcount.

Pictured: Magnus Olsson, Head of Logistics, inside Care of Carl's Borås warehouse.

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the CHALLENGES

Double-checking orders picked one by one

The old setup worked until volume grew. Then the manual steps started costing real time.

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Pen and paper picking

Pickers worked from printed lists, one order at a time. As demand rose, that pace couldn't stretch, and orders backed up.

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Everything double-checked

Without barcodes, every transaction was verified by hand. Accuracy depended on people catching mistakes instead of the system preventing them.

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Slow to add hands

Onboarding new staff took time, and not everyone could pick reliably. At busy moments, the warehouse couldn't easily borrow help from elsewhere.

The Solution

Why Care of Carl chose Bitlog WMS

Care of Carl assessed what it actually needed: a warehouse system straightforward enough that anyone could pick, fast enough to implement without disrupting the business, and accurate enough to end the constant double-checking. Bitlog WMS fit the operation without forcing it to change how it worked.

The draw was ease of use as much as capability. A system the whole team could learn quickly meant the warehouse stopped depending on a handful of trained pickers. Scanning replaced manual verification, so accuracy came from the system, not from second-guessing.

"I highly recommend Bitlog for its quick implementation time, ease of understanding for staff, and for businesses like ours with fairly straightforward workflows, it is an extremely beneficial system to implement."
Magnus Olsson, Head of Logistics, Care of Carl

care of carl chose bitlog wms
key features

How Bitlog works across Care of Carl's warehouse

Care of Carl runs Bitlog WMS, with tablets and handheld scanners on the floor.

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Batch Picking

Pickers handle several orders in one round instead of one at a time, which lifts pace when volume spikes.

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barcode

Barcode scanning

Scanning the garment confirms the right item on the spot, so picking no longer needs a manual second check.

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Returns handling

Returns are scanned back in by barcode, keeping sizes and product mix exact through the reverse flow.

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Real-time and historical data

The team monitors the warehouse as it runs and reviews history to plan staffing and spot bottlenecks.

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“Today, we can just scan the barcode on the garment, providing us with a highly efficient picking process. There is no need for double-checking, as simply scanning the item will prompt Bitlog to indicate if it's correct or not.”

Adam Söderkvist Warehouse Manager, Care of Carl
returns handling

Returns, down to the exact size

In menswear, returns are where accuracy quietly makes or breaks the operation. A medium sent back as a large, or the wrong item logged into stock, and the next customer order is wrong before it's even picked.

Care of Carl's old process leaned on people to double-check every return by hand. Now the garment is scanned back in, and Bitlog confirms the exact size and product against the order.

The reverse flow stays as precise as the outbound one, with size and product mix-ups down to almost nothing, and the team doesn't burn time re-verifying what the scan already confirmed.

“When we have a lot to do in the warehouse and can't keep up, the office steps in to help with picking, for example. We were limited before when it was manual. Not everyone could handle it. With Bitlog, it's a breeze.”

Magnus Olsson
Magnus Olsson Magnus Olsson, Head of Logistics, Care of Carl
the results

Big changes on the warehouse floor

The efficiency gains show up in four numbers, but they land where it counts: in how the warehouse runs every day.

speed

40% higher operational efficiency

Batch picking and barcode scanning replaced one-at-a-time paper picking, so the same team moves more orders in the same day.

people

25% lower staffing costs

Because anyone can pick with minimal training, the warehouse borrows help from the office at busy moments instead of over-staffing for the peak.

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5 countries with physical stores

One warehouse near Borås supplies e-commerce and stores across Sweden, Norway, Denmark, Finland, and Germany.

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EU-wide e-commerce delivery

The operation ships across the EU from a single, scannable, real-time warehouse.

How Bitlog WMS transformed Care of Carl's warehouse

Care of Carl moved its menswear warehouse from pen-and-paper picking to a fully scanned, barcode-driven operation on Bitlog WMS, and lifted operational efficiency by 40% while cutting staffing costs 25%.

The biggest change is who can do the work: because the system is simple enough to learn fast, picking is no longer limited to a few trained people, and office staff can step in when volume spikes.

Barcode scanning removed the constant double-checking, so accuracy comes from the system and returns stay precise down to the exact size.

With real-time and historical data, the team plans staffing and spots bottlenecks instead of reacting to them.

For a growing e-commerce retailer shipping across the EU, that's a warehouse that scales with demand rather than against it.

care of carl warehouse transformation bitlog wms
check

Faster, without more hands

40% higher efficiency from batch picking and scanning, so throughput grew without proportional headcount.

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Everyone can pick

Simple enough that office staff help out at peak, which is how staffing costs came down 25%.

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Accuracy built in

Scanning confirms every item and every return, so double-checking is gone and errors are negligible.

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