4 reasons to integrate your WMS with your webshop

    4 reasons to integrate your WMS with your webshop

    As you strive to maximize the agility and scalability of your shop, your ERP may actually be standing in the way. 

    Bypassing the ERP and integrating your warehouse management system (WMS) directly with your webshop could be the solution you need. 

    Order picking, packing, shipping, returns and inventory management are all centered around your warehouse. Your WMS is specifically designed to handle these operations while your ERP is not.

    The term Enterprise Resource Planning (ERP) was first used by the Gartner Group in the 1990s. Gartner suggests that an ERP should provide: "A catalyst for business innovation, a platform for business process efficiency, a vehicle for process standardization, and IT cost savings."

    For e-commerce today, you might find that your ERP misses out on at least a few of those points. In contrast, taking a new route to integrating your WMS can help you achieve all four of those goals. 

    4 reasons to integrate your WMS with your webshop

    1. Catalyze business innovation

    2. Increase process efficiency

    3. Standardize processes 

    4. Achieve IT cost savings

    1. Catalyze business innovation

    In e-commerce, engaging the customer is essential for long-term success. Direct WMS integration with your webshop can help you improve your CX, increase customer touchpoints and foster loyalty.

    In general, ERPs are not designed for external reporting, they're designed to accommodate your internal team. When it comes to customer communication, they often fall short.

    bypass ecommerce erp bottleneck

    In a traditional setup, when the webshop triggers an order or return process, the information flows first through the ERP and then the WMS –– and then all the way back again. 

    If your webshop is integrated directly with the WMS, time-critical tasks can be performed as quickly and efficiently as possible. 

    Also, by placing the ERP in the flow after the order has been shipped to the customer, you minimize the risk of downtime due to ERP problems related to issues including API performance, throughput and downtime. 

    2. Increase process efficiency

    By connecting your WMS to the e-store, you can increase your fulfillment speed while keeping stock updated across multiple platforms. 

    In a traditional setup, when the webshop triggers an order or return process, the information flows first through the ERP and then the WMS –– and then all the way back again. 

    Delivery planning of your sales order is often a time-consuming process in your ERP system. By using a WMS with integrated delivery planning like Bitlog WMS, you can save time with automated planning of all your sales orders. This helps you make customers happier as they will know when to get their delivery  –– even if you are out of stock and are waiting for an incoming shipment.

    To prevent stockouts, your online shop must be updated almost instantaneously. If you rely on a sluggish legacy ERP, you risk incorrect stock levels and order delivery estimates. 

    Your WMS should support real-time stock updates. Even when an item is out of stock, you can still offer a delivery estimate based on incoming purchase orders(POs).

    3. Standardize processes 

    Integrating new protocols into your WMS can be much simpler when the ERP is not involved. From adding new SKUs to creating cross-border sales processes, your WMS should provide flexibility and agility. 

    For example, when expanding into new markets, you must update vital information related to taxes, customs and labeling across the whole system. Your WMS should be designed to support electronic customs clearance and automatically apply the correct labels for local carriers. 

    4. Achieve IT cost savings

    Choosing a cloud-based SaaS WMS setup will minimize your startup costs and keep IT spendings lower in the long run. 

    Each e-commerce marketplace comes with its own API protocol. If you choose a cloud-based WMS platform, API integration is plug-and-play. It isn't always that easy with a legacy ERP. 

    With a cloud-native WMS, secure updates are pushed automatically, so your shop is always running optimally. An ERP that's retrofitted for the cloud can be buggy, exposing you to risks in terms of security and site performance. 

    There's also a human factor to consider in IT. For your staff, learning to navigate a complex ERP environment can be a challenge, especially if your ERP is retrofitted for e-commerce.

    A modern WMS will make your jobs easier for staff across your warehouse. That leads to reduced training time, improved morale, and increased efficiency overall. 

    Bitlog WMS can help you bypass the e-commerce ERP bottleneck Bitlog can help you achieve the ERP and help you stay agile in the evolving e-commerce landscape. We've helped leading e-commerce businesses like Pierce increase efficiency not just in the warehouse, but across the entire company. 

    Bitlog provides a cloud-native WMS that's built for e-commerce –– and built to scale. You get out-of-the-box API integration with all modern e-commerce ecosystems. 

    If you're ready to discuss how to optimize your e-commerce warehouse, please get in touch here

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