Customer story • Fighting food waste at scale

When every batch is different, the old picking lists couldn't keep up

Matsmart (Motatos) sells surplus food that's perfectly good but would otherwise go to waste, at 20–80% below regular retail. That means a warehouse full of irregular batches and short-dated stock that has to move in the right order.

From its Örebro warehouse, Matsmart runs receiving, storage, and pick-and-pack on Bitlog WMS Advanced. As its Key User puts it, Bitlog changed everything except the moment a hand touches the product.

Matsmart_Motatos_04
2013
founded in Katrineholm, Sweden
4
markets served (SE, DK, FI, DE)
20-80%
below regular retail price
1/3
of the world's food is wasted
Video

Get a tour of Matsmart's warehouse and hear how Bitlog WMS reshaped their processes

Conrad Edgren, Chief Logistics Officer
Erik Nguyen, Key User

" frameborder="0" allow="autoplay; fullscreen" allowfullscreen>

“One-third of all the food produced in the world is thrown away, even though there's nothing wrong with it. We decided that flawless food should be eaten, not thrown away.”

Conrad Edgren
Conrad Edgren Chief Logistics Officer, Matsmart
About Matsmart/motatos

A company built on a simple refusal: good food shouldn't be thrown away

About a third of all the food produced in the world is thrown away, even though there's nothing wrong with it. Matsmart started in 2013, in Katrineholm, to change that.

The idea was to buy up surplus and perfectly good food that would otherwise be wasted, then sell it to smart, conscious shoppers at 20–80% below regular retail.

What began in Sweden now reaches customers across Denmark, Finland, and Germany too, under the Motatos name.

The mission puts an unusual demand on the warehouse: stock arrives in irregular batches, with varying quantities and expiration dates that decide what has to move first.

Matsmart_Motatos warehouse runs on Bitlog WMS
the challenges

A warehouse where no two batches look alike

Selling surplus food means the inventory never behaves like a normal catalog. Quantities change, dates drive priority, and the old way of working couldn't keep up.

close

Everything ran on manual lists

Before Bitlog, picking was guided by manual lists. There was no system deciding what to pick first or where to put it, so the operation leaned on people to hold the logic in their heads.

close

Irregular stock, no fixed rules

Surplus food arrives in uneven batches with different quantities and expiration dates every time. Without a system to set pick locations and shelf strategy, deciding what to pick and what to replenish was a constant judgment call.

close

No line of sight from receiving to pick

Receiving, storage, and pick-and-pack weren't connected in one view. The team couldn't see the full chain, from a pick location to a shelf location, or know which location to pick first and which to top up next.

The Solution

One system, from the loading dock to the packing automation

Matsmart didn't set out to fix one task. It set out to connect the whole chain. The rollout started with inbound, the point where surplus stock enters the building, and extended through all the storage and pick-and-pack work across the operation.

Running on Bitlog WMS, the warehouse moved from manual lists to digital picking guidance on tablets. Bitlog sets the pick locations and the shelf strategy, decides the order in which locations are picked, and flags which ones need replenishing and which don't. Pack automation handles the back half of the flow, from goods reception through to packing.

The result is that the logic no longer lives in people's heads. It lives in the system, which matters most exactly when the stock is unpredictable.

Matsmart_Motatos packing automation is part of Bitlog WMS workflow
key features

How Bitlog works across Nordic Nest's warehouse

Matsmart runs Bitlog WMS Advanced with pack automation. Bitlog covers the operation end to end, from the moment surplus stock is received to the moment an order is packed, with tablet-based guidance in the pickers' hands.

pallet

Irregular batches

Digitized goods reception brings each irregular batch into the system with its own quantities and dates, so the rest of the flow has accurate stock to work from.

Learn more
shelves

Pick location and shelf strategy

Bitlog assigns pick locations to shelf locations and sets the order of picking, so short-dated and priority stock moves first without anyone having to remember the rule.

Learn more
mobile

Guided digital picking

Pickers work from tablet guidance instead of manual lists, told which order to pick and which location to take first.

Learn more
box_add

Replenishment logic

The system flags which locations to top up and which to leave, keeping the right stock in the right place as batches come and go.

Learn more

“With Bitlog we can see exactly, from pick location to shelf location, which location to pick first and which one to replenish. We couldn't do that before.”

Erik Nguyen Key User, Matsmart
Bitlog WMS

Everything except the pick itself

The hard part of a surplus-food warehouse isn't the picking motion. It's every decision around it: which order to pick, which location to go to first, what to replenish, what to leave alone, all while the stock keeps changing shape.

Matsmart's answer was to let the system own those decisions. Bitlog reaches from inbound through storage and into pick-and-pack, setting the pick locations, the shelf strategy, and the sequence of work. What's left for the team is the one thing a system can't do: physically pick the product. As Matsmart's Key User describes it, Bitlog changes everything except that.

“Without Bitlog, this wouldn't work the way it does today.”

Erik Nguyen Key User, Matsmart
the results

A flow that holds together when the stock won't

Matsmart rebuilt its interlogistics chain around Bitlog WMS, and the payoff shows up in how predictably the operation runs, not in a single headline number.

checklist

From manual lists to guided picking

Pickers no longer carry the logic themselves. Bitlog tells them what to pick and where to go first.

cycle

Connected end to end

Receiving, storage, and pick-and-pack run in one view, so the team can see the whole chain from pick location to shelf location.

rule_settings

Rules that fit irregular stock

Pick and replenishment strategy adapt to uneven batches and expiration dates instead of relying on manual judgment.

potted_plant

A structure built to grow

With the chain digitized, the operation has room to scale without adding manual overhead.

Built to run on unpredictable stock

Matsmart's Örebro warehouse now runs on Bitlog WMS, from receiving through storage to pick-and-pack, with pack automation closing the loop.

Moving off manual picking lists gave the operation something it never had: a system that sets pick locations and shelf strategy, decides the order of picking, and manages replenishment on its own, even when every batch of surplus food arrives with different quantities and dates. Pickers work from clear tablet guidance instead of memory, which keeps the floor running as volumes shift.

The whole interlogistics chain is connected in one view, so nothing falls between receiving and the packing bench. For a business whose entire model depends on moving good food before it's wasted, that reliability is the point, and it's what gives Matsmart room to keep growing across Sweden, Denmark, Finland, and Germany.

Matsmart_Motatos warehouse worker picking an order using Bitlog WMS mobile app on smartphone
check

Guided, not remembered

Picking runs on digital guidance instead of manual lists, so the right order and the right location are decided by the system, not by whoever's on shift.

check

One connected chain

Receiving, storage, and pick-and-pack sit in a single view, giving the team line of sight from pick location to shelf location for the first time.

check

Ready for what's next

With the flow digitized end to end, Matsmart has a foundation it can build on, which is exactly how the team describes Bitlog's place in its future.

more customer stories

Learn more about other successful warehouses

Reading about WMS is one thing. Watching it run is another.

Thirty minutes with our team. We'll show you the modules running together, against the questions your operation actually asks.